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What if Pet Butler has to cancel?

In cases of inclement weather or hazardous driving conditions, shuttle services may be delayed or cancelled if deemed unsafe for pet shuttle. In the event of a personal emergency or illness of your shuttle technician, we will attempt to reschedule another technician so as not to interrupt your Services. Pet Butler reserves the right not to accept a dog for shuttle services for any reason. At our discretion we may stop and end service at any time for a pet that poses a danger to the safety or health of itself, other pets, other people, or the shuttle technician. If concerns prevent the shuttle technician from continuing service for a pet, you authorize the pet to be placed in a kennel, or previously arranged locale if possible. All subsequent charges, including but not limited to shuttle, kenneling, tranquilizing, treating, accessing, and liability, are to be the responsibility of the pet owner. Depending on the circumstances you may or may not be charged for your Shuttle Services.

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