State-Of-The-Art: National Call Center and Back Office Support

With all the work that goes into generating a lead or interested prospect, it is critical to have a state-of-the-art call center that can convert leads into sales and one that can provide exceptional customer service to your existing customers. The call center & back office team utilizes the same proprietary software platform that runs your business to close sales and schedule your work based on your route availability.

This team works on your behalf making sure accounts stay updated, processing and collecting payments, updating credit cards and being the conduit to customers when issues arise. This back office support also handles inbound/outbound calls maximizing every inquiry allowing you to focus on coaching and leading your team and providing superior customer service.

Here’s a glimpse of the back office support we provide:

Web lead follow up calling. Additional calling after door hanging campaign. Update accounts and credit cards. Process and collect payments.
Answer all inbound sales and customer service calls. Field customer concerns determining the level of involvement needed from your team.
Makes the sale and schedule the customer based on your predetermined routes.

“The call center does a tremendous job of getting everything done. No way I could do it all on my own.”
-Pete Hulse, Columbus OH

Meet Coby

Learn more about why Coby chose the Pet Butler business model to help give him the opportunity to focus on the day to day activities to grow his business. Learn how Pet Butler put Coby on the road to success by reading his owner profile.