Pet Butler Newsroom
7 Techniques on How to Mentor an Employee
Have you ever had a great mentor who helped you advance toward your career goals, develop your skill set, and excel in your role? If you have, you know how impactful it is to have someone supporting your development. 1 [...]
What is a Positive Work Environment?
Although a toxic work environment may mean different things to different people, most people would agree on what defines a positive work environment. A positive work environment in a traditional setting refers to a workplace where the employees feel excited, [...]
4 Tips to Growing Your Business
When you first launch your business, your main goal is to establish your brand and start growing. Unfortunately, this doesn’t happen overnight. Growth is an ongoing process that requires hard work, patience and dedication. There’s no special step or [...]
Diversification and Investing: The Perfect Pairing
In the business world, terms are often tossed around in meetings and discussions with little context or that lack deep understanding. Some of these terms even rise to the level of “buzzwords” without an outline of what they mean [...]
How a SWOT Analysis Strengthens Your Business Plan
Every business should have a written business plan. That plan is your roadmap to the future success of your company. Whether you’re a new business creating that blueprint for the first time, or an existing business conducting a strategic [...]
How To Master the Upsell
Upselling is one of the best ways to edge a little more revenue out of your sales effort, give customers more reasons to be satisfied with your company, and help drive the success of your business. So, if upselling [...]
A Deep Dive Into Diversification & Why It Matters
Diversification is a buzzword that’s often thrown around as the secret to success in your business, but you may not have a deep understanding of what diversification entails and why it matters. If you fall into that group of [...]
Tips to Manage Your Business’ Online Reputation
Have you ever read an online review before purchasing something? If you are online, you probably have. Those reviews might range from simply a ‘star’ rating to a few words, to a well-thought-out review detailing the positives (or negatives) [...]
What Are Some Productive Habits To Adopt?
For some, productivity can become hard with a short staff, tight budgets, and work-from-home scenarios. Whether you’re looking to level up your proactiveness or are a newbie, it’s not too late to become productive. Here are some tips to [...]
Social Listening and Why it Matters for Your Business
Twenty years ago, the dot-com bubble was still expanding and social listening did not yet exist. That’s how quickly digital marketing strategies have evolved and will continue to evolve. With so many frequent changes, how do small business owners keep [...]
Customer Service Basics: What Your Team Needs to Know
Customers are your company’s most critical asset. When it comes to customer service, a positive customer experience can be the key to gaining and retaining a loyal customer. 87% of people say that good customer service changes their buying behavior. [...]
Mid-Year Business Planning
Annual business planning normally occurs in the third and fourth quarters of the previous year. During that time, business owners and team members reflect on performance and delivery, assess goals and create supporting strategies. Often, that is where it [...]
7 Benefits of Sharing Best Practices in an Organization
Sharing best practices across your organization is an excellent way to improve overall performance and productivity. Regardless of the size of your group, team or company, capturing and communicating your employees’ experiences and knowledge will accelerate learning for all [...]
How to Manage a Multi-Generational Workforce
Currently, there are five generations in the workplace, each with its own set of values, career outlooks and aspirations. The generations in today’s workplace according to Purdue University are: Traditionalists (1925-1945) – 2% of the workforce Baby Boomers (1946-1964) – 25% of [...]
How to Manage Client Expectations
Excellent customer service starts with managing client expectations. Helping clients understand what they can expect from your services and what they shouldn’t is a fine art. Clear communication from the start is the key to setting and meeting expectations so that your customers [...]
Taking Advantage of the Off-Season
If you work in an industry that experiences slower periods throughout the year, the temptation as a business owner might be to check out and relax. While taking time to recover from the busy season is crucial, the off-season in [...]
How to Become a Better Mentor for Your Staff
As a manager, you have the unique opportunity to become a mentor to those who report to you. Bosses who rise to the occasion and take on the role of mentor transform from the title of boss into that [...]
Growing Your Pet Industry Business: Know your Options and How to Evaluate Them
We’ve all heard about the growth in the pet industry and the projections that it will continue to rise with no end in sight. In 2020, pet industry sales surpassed $100 billion for the first time. With that type [...]
When Recruiting is a Challenge, Retention is Critical
It’s not just you. Employers everywhere are having difficulty recruiting hourly, entry-level and mid-level positions despite the high percentage of unemployment. Before the pandemic, the hourly workforce was vast, making turnover easier to manage. Employers are now unable to fill [...]
The Best New Year’s Resolutions for Small Business Owners
As a small business owner, it’s critical that you adopt New Year’s resolutions that’ll help thrust your business forward toward profitability and security. Create actionable and achievable resolutions so that you can enter the New Year with optimism and [...]
How To Reward Your Employees During The Holidays
The holidays are a joyous and special time of year. There are celebrations of all kinds for many individuals. And with the holidays, come busy schedules. Work remains busy, while your employees’ personal schedules tend to become busier. During [...]
Business Planning for 2022
It’s no secret that the last few years have been unprecedented and challenging for everyone and every business. When the world changed due to the COVID-19 pandemic, companies were forced to rethink how they operate. And they’ve had to [...]
Preparing Your Business for the Holidays
The holiday season is approaching, which means it’s your business’ time to shine. Consumers will soon be occupied with holiday shopping and making arrangements for their holiday plans. This is where your business comes in. Get in front of [...]
Knowledge is Power
Knowledge sharing within an organization has significant benefits, but it does not always happen. It takes the leaders of any team to foster a collaborative environment, but that can be a challenge despite knowing the advantages. Here are some things [...]
4 Questions to Ask Before Diversifying a Business
Diversification is a great way to catapult your existing business. The decision on which business opportunity to grab onto, however, can be tough. As you narrow down a shortlist of contenders for your business opportunities, you get into the deep [...]
3 Benefits of Regular Check-Ins with Employees
For many years it has been standard for employers to hold annual employee reviews for their staff. While annual reviews provide a space to discuss workplace goals and career pathing, it’s crucial to also touch base throughout the year. [...]
The Labor Challenge Continues to be Challenging
A shortage of quality labor continues to be the leading challenge for outdoor service businesses. It’s not just finding the most qualified person for the job, but also retaining them in such a competitive environment. According to Lawn & Landscape, a magazine focused on outdoor [...]
Home Surveillance and Customer Communication
As a business owner in the pet industry, you’ve likely spent countless hours working on and thinking about ways to maintain your customer satisfaction. As business evolves, it is necessary to gauge what is needed and change accordingly. If [...]
The Benefits of Diversification
Just like in your investment portfolio, diversification is important for your business too. Before we dive right into the ways you can diversify your business, let’s define what diversification really is. In terms of investing, diversification means ensuring that you spread your capital amongst different [...]
New Business Owner in Shawnee Mission: Andy Wiltz
Pet Butler is pleased to announce its newest Business Owner in Overland Park, Kansas, Andy Wiltz. After studying Entrepreneurship in College and then experiencing life in the corporate world, Andy realized it was time to go into business on his own. He was quick [...]
What is a Recurring Revenue Model and Why Do I Need It?
A good place to start is with clear definitions. The recurring revenue model can be defined as a business model that is based on predictable revenues that recur at regular intervals on an ongoing basis with a relatively high [...]
Should Your Business Be Offering More To Your Customers?
As a business owner, many questions and concerns might be going through your head daily. One of those universal questions might be, “Should I be offering more services to my customers?” And the answer is, in most cases, yes. Adding more services to your arsenal of offerings [...]
Welcome New Pet Butler Business Owner Cesar Jimenez
Pet Butler, a business that serves pets and their people, announced that Cesar and Rachel Jimenez have been awarded two territories following a resale from an existing Phoenix and Scottsdale, AZ multi-unit owner. The new management took over operations in May after [...]
Did You Achieve Your 1st Quarter Goals?
Is anyone looking at the calendar and scratching their head wondering where the first quarter went? Yes, I am certain it happens to the best of us. Time marches on. We get busy in reactive mode, especially when business [...]
Top 8 Books To Read For Successful Business Owners
Part of being successful is constantly expanding your mind and growing your knowledge. One of the best ways to do this is by increasing your personal library to be full of educational and inspiring reads. However, when you are [...]
How Can I Improve My Local Listings?
As a small service business, your online presence is crucial. Simply showing up at the top of the search page will make a large difference in website traffic, leads, and conversions. The team at Pet Butler is the leading [...]
The Pet Butler Flex Start Program
Becoming a business owner can seem like quite a risk if you’ve never owned one before. The transition between your current career and your future entrepreneurial dream may appear to be a far leap, but that doesn’t always have [...]
How Can My Small Business Give Back?
If you are considering a way for your business to give back, you are not alone. Companies across a wide variety of industries and all sizes are looking for ways to support their communities, give back and be more [...]
How Can I Become More Productive As A Small Business Owner?
Time is the elusive commodity that all entrepreneurs struggle to optimize. No matter the industry, the success level, the size of the business – being productive with your time is a difficult skill to master. No group feels this [...]
7 Reasons Why You Should Go Into Business For Yourself
When thinking about going into business for yourself, you might have a bunch of questions or concerns. Many people believe that owning your own business can put limits on your work-life balance. While it may take time, planning, and resources [...]
Building A Strong Client Relationships In The Digital Age
Building a strong relationship when the whole world has gone digital has posed much more of a threat to quality customer service than small businesses are used to. The importance of client relationships on channels like Facebook, Instagram, and [...]
Lawn Care Owner’s Diversification Dreams Made Real With Pet Butler
For Ryan Leland, a ‘crazy idea’ turned into a diversification dream. When Ryan was approached about diversifying his lawn care business with a Pet Butler Franchise he said, “For every reason that I joined Spring-Green, I joined Pet Butler.” Supporting his entrepreneurial endeavors, is his wife/business [...]
Should I Use Facebook Live For My Small Business?
Unless you live under a rock or a non-digital world, you have most likely pondered whether to use Facebook Live to promote your small business. The answer to your pressing question is, it depends. Facebook is a social media [...]
How Do I Create a Positive and Productive Workplace?
While customers are the drivers of your business, so are your employees. Employees that are satisfied and enjoy coming to work are statistically more positive and productive. According to an article by Forbes, highly engaged employees and teams can increase [...]
How Do I Maintain a Healthy Work-Life Balance while Growing My Business?
Finding the ideal balance between your work life and your social life can be hard. When you add starting your own business into the mix, it becomes an entire new tear of tough. While having that hustle and devotion to the [...]
Going the Extra Mile For Your Customers
Have you ever experienced a situation where someone went above and beyond for you? Ideally, when it comes to being a consumer, you have probably experienced this a time or two in the past. When it comes to quality [...]
The Scoop On Pet Waste Removal
Pet Butler’s very own Jessica and James Friley were featured in the November 2020 issue of Pet Boarding and Day Care. Passionate about dogs and their business, Jessica and James Friley, the owners of Man’s Best Friends Pet Resort in Belton, [...]
Creating Engaging Content
Content is king. This mantra reigns true amongst all industries. Quantity is not enough for content to succeed. They must have strategic quality. What an organization puts out must serve a purpose. Creating engaging content doesn’t have to be a [...]
Why Invest In A Pet Waste Removal Franchise
Pet Butler has many great reasons as to why you should diversify your business portfolio with us. From investing in a growing industry to our social mission, we have everything you need to grow a successful and profitable business. [...]
How to Hire Employees for My Small Business
While you want a person who has the skills and qualifications, there are other qualities that are just as important. If a job skill can be taught, then these other qualities become even more important.
Helping Your Employees Learn from Each Other
Throughout our lives we continue to learn, whether in school, business, or as a hobby. While we may learn from teachers, mentors, or managers, we can also learn from our peers. How does that work in a business setting? Most [...]
Why Your Pet Industry Business Needs Traditional and Digital Marketing
If you ask 10 people what they think the best way is to market their business, you will likely get 10 different responses. Some people will tell you that digital marketing, which includes social media and paid advertising, is [...]
How to Turn Your Pet Passion Into A Profitable Business
Throughout the United States, you can find dog lovers and dog owners everywhere. According to the American Pet Products Association and census statistics, there are approximately 78 million dogs living in 44% of the almost 127.6 million households. That [...]
Exit Strategy: Running Your Business With the End in Mind
You may be the sole owner of your business, have a partner or a family-owned business. In any of these types of ownership structures, savvy business owners will consider their options for exiting the business soon after they start [...]
Strategies to Diversify Into A More Stable Recurring Revenue Business
There are two ways, in general, to bring more revenue into your business: sell your products or services to more people; or get your current customers to buy different products or services from you. If you look at an industry [...]
5 Tips to Improve Work Life Balance
Finding the right balance between work and the rest of life can seem like a daunting task. It has become even more challenging as technology has advanced. Between smartphones, tablets and laptops, most of us can do our jobs [...]
9 Tips to Create a Successful Email Marketing Campaign
Do you ever feel like your email inbox is overflowing with emails selling everything from candles to clothes to cars? Unless a consumer needs a product or service, it’s possible that those emails go directly to the trash folder [...]
Marketing on a Budget: 7 Low Cost Marketing Ideas For Your Business
A marketing strategy is an essential part of a company’s business plan. It helps your business be seen by potential customers, whether that is through direct mail, e-mail, website, social media, ads or in person. However, many companies don’t have [...]
4 Marketing Tactics to Increase Sales and Boost Revenue
The goal of any business is to attract new customers and bring in more sales and revenue. However, a business can increase sales and revenue by selling more products or services to its existing customer base. While it is [...]
4 Email Campaign Metrics To Track For Measuring Success
Ten years ago before social media became the juggernaut that it is today, email campaigns were one of the newest marketing tools for business owners. Consumers’ inboxes were flooded with emails, drowning many of them out unless they really [...]
4 Ways to Motivate Employees Without Spending Money
Customer satisfaction is crucial to the success of a business. One way to help improve customer satisfaction is to make sure your employees are motivated and enjoy their job. A study from the University of Missouri found that when businesses [...]
9 Simple Tips to Manage Stress In the Workplace
The workplace can be a major source of stress for workers in America. The workload, drama in the workplace and job security (or lack of it) play a role in workplace stress. Stress has become so detrimental to our [...]
6 Traits You Should Look For In Any Job Candidate
If you have ever had to go through piles of job applications and dozens of interviews, you know what a challenge it can be. You want to find the right person for the position you’re hiring who will fit [...]
Project Management: 6 Tips to Manage Staff Projects
The biggest resource any business has is its employees. If employees are overworked or overwhelmed they may become disengaged, reducing the benefit of a business’s greatest resource and making it difficult to complete their work. As a result, the business and [...]
7 Tips For More Productive and Effective Staff Meetings
When you hear someone say ‘staff meeting,’ does it fill you with dread? Why is that? Is it because too many meetings are poorly organized, too long, and don’t really accomplish anything? What if staff meetings were focused, organized, [...]
Setting Goals: Why it’s Important to Set Goals For Your Business
Did you know that only 8% of people who make New Year’s resolutions keep them? Part of the reason why they don’t last is because people don’t define their goals. For example, if you simply say you want to [...]
Benefits of Converting Your Local Business to a Franchise System
Independent business owners may consider switching to a franchise in order to expand their existing business and utilize the influence that comes with a larger, more well-known brand. Since every business is different, fitting into a franchise model may [...]
7 Tips to Improve and Build Your Networking Skills
Networking is one of several marketing techniques to help improve your business. When you attend in-person networking events, you meet people from local businesses in order to get to know, like, and trust them – and for them get [...]
4 Time Management Tips to Help Productivity
Effective time management is important for every business owner to understand and implement to make their business more successful. As a business owner, you want to be more efficient with the work you do so you can be more [...]
4 Tips to Reduce Expenses Without Negatively Affecting Your Business
As a business owner, you want your business to be successful, which includes making a good profit. We discussed in previous blogs how to get more customers or sell more products or services to your existing customers. Today we want [...]
Customer Acquisition: 4 Tips to Acquire Customers That Canceled
As a business owner, you focus your attention on bringing in new customers. But what about the customers that no longer do business with you? Does your business have any processes to understand why customers canceled your service or [...]
5 Tips to Make Social Video Marketing Work for Your Business
Should your business use video as part of its marketing strategy? Consider some recent statistics: • 79% of all internet traffic in 2018 is video content. • 4 times as many consumers would rather watch a video about a product or [...]
3 Reasons to Use Database Marketing In Your Business
Database marketing, or customer relationship management (CRM) as it is also known, uses databases to compile and analyze customer data in order to provide more targeted marketing campaigns to those customers or potential customers who have similar characteristics. Here’s 3 [...]
5 Ways Trade Shows, Community Expos and Local Events Can Help Your Business
In this day of social media and online access to everything, does a business really need to spend time at trade shows or other local expos? The answer is a resounding ‘Yes!’ Social media is a great tool to use [...]
5 Reasons Why Your Business Should Use a Staffing Agency
Many of the 28 million small business owners in America wear a lot of different hats in their businesses – sales, marketing, accounting, human resources, and more. They may take on these tasks even if they are too busy [...]
6 Tips For Hiring Seasonal Employees For Your Business
No matter what type of business you operate, there will always be slow and busy times in the year, and the pet industry is no exception. Perhaps more people request pet sitting services during the holidays, when they travel [...]
6 Ways to Prepare Your Employees for the Busy Season
Whether or not your business is seasonal, it likely has a busy season. Perhaps your business ebbs and flows with the weather or the holidays. Either way, you’re likely to be familiar with the time when “free time” doesn’t [...]
9 Tips For Successful Social Media Marketing
Although social media’s main purpose is to connect people with one another, it also gives marketers the opportunity to directly connect with existing and potential customers. More than 9.4 billion dollars was spent on social media advertisements in the [...]
Short On Time? How Convenient Pet Services Support the Busy Owner
Customers love convenience. Whether it’s purchasing goods via Amazon prime for 2-day shipping, ordering groceries online at Walmart website to be picked-up curbside at a local store, or filling a prescription from the comfort of a warm car at [...]